Organizational Communication and Culture Case Study

Organizational Communication and Culture - Case Study ExampleThis subject will analyze the case study by defining the communication problems faced by Cassie Donners while working on the Cruise, providing a thinkable solution to the problems and recommending the most effective one.Cassie and other female staff on the cruise ship were harassed, they were not defined exactly what they were supposed to outsmart paid for. Furthermore, there were closed communication channels on the cruise ship and employees cannot voice against any of the work-related issues. The failures in communication within the case angry walk from the fact that there is a destructive work culture within the organization. Moreover, issues like how employees have to continue and control their emotions, and where emotion labor and emotion steering is extremely important. For instance, Cassie had to participate in various games that were sexually blatant even though she hated the games, and thus had to control her emotions and not express her disgust.2. The cross-cultural interaction on the Cruise Ship The employees may not have realized that some interaction is primarily culture based and not invidious or derogatory in nature. For example, when Italian men passed sexual innuendo based comments to Cassie, she was offended, whereas, this is primarily a cultural element pertaining to Italy (Krauss and Deutsch Nannette).3. The abusive working environs is another reason that might have caused the communication problem. For example, Tim, the cruise director, was yelling and shouting at Cassie for her unexpected work performance at the expand game.4. In addition, the company values play a critical role in the way it treats its employees. In this case, the companys values atomic number 18 customer satisfaction through maximum benefits provided to them. As a result, the female employees had to undergo unspecified tasks which included sexual harassment. The company is least concerned about its em ployees emotions and feelings as it can find its desired femaleemployees in abundance. Furthermore, the female employees on the cruise ship work without any specified argumentation descriptions but they managed their emotions to ensure that they do not hurt the norms of the organization to eventually be terminated from the job.